Vaka Tautua is a national “by Pacific for Pacific” health and social service provider.


We were established in 2007 by the PIASS and Malologa Trusts and remain a not-for-profit limited liability company registered with the Charities Commission.

We currently hold certification from the DAA Group against Standard NZS 8134:2008 Health and Disability Services, and we hold Level Two Status as a provider for the Ministry of Social Development.
 

​© Copyright 2014 Vaka Tautua


 

Send us an email 

Call us toll free on 

0800 825 282 

PO Box 23244, Hunters Corner 2155, Auckland

            FAQ’s


What does DIAS mean?

DIAS simply means Disability Information Advisory and Support. It is what you would sometimes hear someone in the health and disability sector call a disability service or coordinator.  For a number of years now we have called our team DIAS Coordinators. ​


If I know I have a disability, how can I get support?

First of all you can contact our DIAS Coordinators and they will take you through the necessary steps. You will probably need to be assessed by NASC (Needs Assessment Service Coordination) who will determine what type of support you will need.  You'll also need to be diagnosed by your GP.  Once you've gone through the initial steps we can then assist you with accessing agencies, support services, institutions that will support you in improving your quality of life.


If I experience a disability, how can you help me find funds for a mobility van?

We will help you determine if you fit the criteria needed for grants such as Lottery grants. Then we will assist you in filling out an application form etc.


If I experience a disability, how can I get financial support to renovate my home for easier access?

If you live in a Housing New Zealand home, we will refer you to the occupational therapist who will make an assessment. If you meet the criteria, Housing New Zealand will begin renovations. If you have a privately owned home, we will help you look for funding grants.


If I experience a disability, how can I get someone to help me around the house with cooking and cleaning?

We will make a referral to NASC (Needs Assessment Service Coordination) and if you meet their criteria, then you will be provided with home help support.


If I experience a disability, how can I get support for my loved ones that take care of me?

We will link you with Carers New Zealand, an organisation dedicated to supporting primary carers of loved ones that experience a disability, or an older person.


If I experience a disability, how can I get financial support?

There is usually government support in the form of benefits such as the disability allowance, Emergency and Sickness benefit and ACC that we can advise you on.


If I experience a disability, how can I get disability equipment?

We will refer you to NASC, ESS (Environment Support Services) or an OT and if you meet the criteria you will have access to the equipment.


If I am a Pacific older person, what types of services do you offer?

We provide weekly ethnic specific older peoples programmes running in the Counties Manukau and Waitemata areas.  You socialise, exercise, do arts and crafts, learn to cook healthy meals and are informed of the types of services that are out there and how these services can assist you to live healthily and be more independent.

 


If I experience a mental illness, what types of services do you offer?

We currently have a service in the Auckland and Waitemata catchment areas. We have Community Support Workers who go out into the community to meet with you and support you in you recovery.


If I experience a mental illness, how can I be referred to your service?

​Referrals though the Auckland DHB and the Waitemata DHB are available through the Community Mental Health Clinical Teams (CMHC). If you are supported clinically by any of the Community Mental Health Clinical Coordinators in your area, they can refer you to Vaka Tautua.


If I experience a mental illness, how can I be diagnosed?

Your first point of contact when you are feeling unwell is usually your family doctor (GP).  You will be assessed and then referred to see a specialist such as a Psychiatrist or Psychologist. A Psychiatrist will then make the diagnosis.


If I experience a mental illness, how can I be supported?​

Our Community Support Team can help and support people with mental health issues by navigating them through other support agencies in order to address specific needs. These support agencies may include WINZ, HNZ, GP appointments, employment etc. The Community Support Worker will work alongside your family and others in your support network. ​Referrals though the Auckland DHB and the Waitemata DHB are available through the Community Mental Health Clinical Teams (CMHC). If you are supported clinically by any of the Community Mental Health Clinical Coordinators in your area, they can refer you to Vaka Tautua.


What is de-stigmatisation?

People who suffer from mental health difficulties face discrimination and stigma by society at large and in some cases from within their own family. There is a perception that when one suffers from mental health difficulties they are somehow incapable of functioning like everyone else. This creates barriers for people with mental health difficulties.