Mental Health Community Support
Vaka Tautua offers a mental health community support service, underpinned by the POPAO model (a Pacific recovery and strength concept) that is pivotal to the recovery of service users by empowering them through their journey towards recovery. The model also works toward breaking down the discriminatory attitudes held by society towards people with mental illness.
Aims of service:
• To deliver an appropriate service which recognises the service user's cultural background, that is safe, sensitive and effective in meeting their needs
• To take responsibility for serving Pacific people with emotional or psychiatric disabilities
• To model creative and nurturing community living within this supportive relationship, which provides a safety net for the consequences of their own choices
• To enable Pacific people experiencing mental illness to pursue their own individual lifestyle choices by encouraging their families and others to respect, promote and safeguard their rights
Team: Community Support Service
The Vaka Tautua Community Support Service team is comprised of community leaders who are passionate about working with Pacific people who experience mental illnesses. They are in the community to meet with service users and support them in their recovery, and can help and support people with mental health issues by navigating them through other support agencies in order to address specific needs. Support agencies may include WINZ, HNZ, GP appointments and employment, and the team works alongside your family and others in your support network.
Auckland DHB, Waitemata DHB
Access this service:
Referrals though the Auckland DHB and the Waitemata DHB are available through the Community Mental Health Clinical Teams (CMHC). If you are supported clinically by any of the Community Mental Health Clinical Coordinators in your area, they can refer you to Vaka Tautua.
Criteria for referral
• Aged 17-65 years
• The service user has limited or exhausted alternative community and family / aiga resources to help meet basic needs
• Previous utilisation of existing mental health services has not been effective or satisfactory
• Consequently the service user has disengaged and/or avoided use of a mental health service